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Getting over the fear of asking for feedback

Don’t be afraid to ask for reviews!

Getting over the fear of asking for reviews can be challenging, but it's an essential step in building a strong online reputation. Here are some quick tips on how to get over the fear of asking for reviews, how to ask a customer to leave a review, and how to display them for maximum exposure:


Get Over the Fear

The fear of rejection or negative feedback can be intimidating when asking for reviews. However, it's important to remember that most clients are happy to leave positive feedback if they had a positive experience. Focus on the positive impact that reviews can have on your business and try to push past any fear or anxiety.


Make it Personal

When asking for a review, try to make it personal. Use the client's name, reference the specific project or service they received, and thank them for their business. Personalisation can make the client feel valued and more likely to leave a review.


Provide a Clear Call-to-Action

When requesting reviews, provide a clear call-to-action. Include a direct link to your review page, provide instructions for leaving a review, or even offer an incentive for leaving a review. The clearer the call-to-action, the more likely the client is to follow through.


Follow-Up

If a client hasn't left a review after a week or two, follow up with a friendly reminder. Sometimes, clients need a little nudge to take action. A follow-up email or message can help remind them to leave a review.


Showcase Your Reviews

Display your reviews prominently on your website and social media platforms. Create a dedicated page on your website for client reviews, or include them in the footer or sidebar of your homepage. Share positive reviews on your social media platforms to increase exposure and attract potential clients.


Respond to Reviews

Responding to reviews, both positive and negative, shows that you value the client's feedback and are committed to providing excellent service. It also provides an opportunity to address any issues or concerns the client may have had.


By implementing these tips, you can overcome the fear of asking for reviews, effectively request reviews, and display them for maximum exposure, ultimately building a strong online reputation and attracting more clients.


In addition to the tips mentioned above, using a customer relationship management (CRM) system can help obtain reviews on a surveyor's behalf and make the process more streamlined. With a CRM, you can automate review requests after a project is completed, track who has left a review and who hasn't, and even send follow-up messages to clients who haven't left a review yet. By automating this process, you can focus on providing excellent service to your clients while still obtaining valuable feedback and reviews. Ultimately, using a CRM can save you time and make the process of obtaining reviews one less job to worry about.

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